Privacy Policy
Last updated: March 2025
1. Introduction
Henneth ("Company", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at henneth.ai. We process personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
2. Data Controller
Henneth is the data controller responsible for your personal data. For any questions regarding data processing, contact us at [email protected].
3. Information We Collect
We may collect the following types of information:
- Account information: Name, email address, company name, and job title when you register for our services or request a demo
- Usage data: Information about how you interact with our services, including pages visited, features used, and actions taken
- Technical data: IP address, browser type, device information, and operating system
- Communication data: Information from correspondence when you contact us
4. Legal Basis for Processing
We process your personal data on the following legal bases under the GDPR:
- Contract performance: Processing necessary to provide our services to you
- Legitimate interests: Improving our services, security, and business operations
- Consent: Where you have given explicit consent for specific processing activities
- Legal obligation: Where processing is required by applicable law
5. How We Use Your Information
- To provide, maintain, and improve our services
- To communicate with you about your account and our services
- To send you technical notices, updates, and support messages
- To detect, prevent, and address technical issues and security threats
- To comply with legal obligations and enforce our terms
6. Data Sharing and Transfers
We do not sell your personal data. We may share your information with trusted third-party service providers who assist in operating our services, subject to appropriate data processing agreements. Any international data transfers are conducted with appropriate safeguards, including Standard Contractual Clauses approved by the European Commission.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. When data is no longer needed, it is securely deleted or anonymized.
8. Your Rights
Under the GDPR and applicable data protection laws, you have the right to:
- Access: Request a copy of the personal data we hold about you
- Rectification: Request correction of inaccurate or incomplete data
- Erasure: Request deletion of your personal data
- Restriction: Request restricted processing of your data
- Data portability: Receive your data in a structured, machine-readable format
- Objection: Object to processing based on legitimate interests
- Withdraw consent: Withdraw consent at any time where processing is based on consent
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
9. Cookies and Tracking
We use essential cookies to ensure the proper functioning of our website. We may also use analytics cookies to understand how visitors interact with our services. You can manage cookie preferences through your browser settings.
10. Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on our website. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.
12. Contact
If you have questions about this Privacy Policy or wish to exercise your data protection rights, contact us at [email protected].