Measure your brand inside the agents.
Lens is the observability layer for agent-driven commerce. Visibility, share of voice, sentiment and citations, measured per platform and refreshed continuously.
Per-platform measurement
One score will not do. Lens breaks visibility down by ChatGPT, Claude, Perplexity and Gemini. Each has its own retrieval logic.
Citations with provenance
See which pages, posts and reviews agents are pulling from. Defend the source, or replace it.
Insights, not dashboards
Daily signal cards surface the moments that matter: a sentiment slip, a competitive jump, a citation win.
Continuous, not a one-off audit.
Lens runs a tracked prompt set against every major agent on a fixed cadence. Your score is always within 24 hours of the truth, not a slide from last quarter.
Per brand. Category, competitor, problem and long-tail prompts tuned per vertical.
Each prompt is re-queried across all agents every four hours.
ChatGPT, Claude, Perplexity, Gemini. Mistral and Copilot in preview.
Full source, prompt and response history for every query run.
The signal, not the charts.
Every morning Lens sends a short feed of what actually changed, ranked by likely business impact, with sources attached.
“Lens was the first tool that made agent visibility feel like a metric we could actually move. We now report it next to organic search every week.”Head of E-commerceiBood
Lens tells you what is happening. Prism and Playbooks change it.
Prism
Make your catalog agent-readable. Structured product, price and stock data served to agents in real time. Close the loop from insight to retrieval.
Explore PrismPlaybooks
Automate the response. Trigger a competitor audit on a ranking drop, generate a FAQ block on a new prompt cluster, ship briefs to your team.
Explore PlaybooksFAQ
A weighted composite across four signals per agent: response inclusion rate, mention position, citation share and sentiment. Weights are per platform (ChatGPT 0.38, Claude 0.24, Perplexity 0.22, Gemini 0.16) and can be tuned per brand.
See how agents see you.
A working session on your category and your competitors, pulled live from the agents.